Help Center

Explore guides and frequently asked questions or connect with our team.

Getting started

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What is August?

Getting Started with August for Landlords

How can I download the August app?

How can I set up my subscription

Pricing

Can I buy August as an annual subscription?

What is the price of August?

Bank Accounts & Payments

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When the rent is paid does it go straight into my bank account?

Can I set the rent due date or payment amount for each tenant separately?

What happens if there’s a dispute with my tenants over a rent payment?

Can I download payment reports for my records?

Tenancies

Can I generate and sign leases electronically on August?

Can I screen potential Tenants through August?

How many tenants do you support per tenancies?

Do you support HMOs?

Documents

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What is the Documents feature for?

What files and formats can I upload to Documents?

How do I assign a document to multiple tenants or properties?

How do I edit or add information to a document?

Trust & Safety Guidelines

What are the Trust and Safety Guidelines?

Maintenance Requests

See All

What happens after a request is resolved?

How long before I should respond?

Will I get notified when a tenant submits a request?

What happens if a maintenance request is abusive or inappropriate?

Compliance

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Can I mark compliance tasks as completed manually?

Will I get reminders when certificates or checks are due to expire?

Can I upload and store compliance documents (e.g. gas safety certificates) in the app?

How do I know what compliance tasks are due for each property?

Property Insights

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What if a property is not compliant?

What insights does August provide for a property?

What happens when I click into a property?

What can I see on the Properties dashboard?

August Intelligence

Does August Intelligence use my data to train external models?

Can I override or ignore AI suggestions?

How accurate or reliable are the AI-generated insights?

Will the AI notify me of expiry dates before they become problems?

Reminders

See All

Do I need to be on a specific plan to use Smart Reminders?

Can I edit or dismiss reminders?

Is there a limit to how many reminders I can set?

Is scanning of documents required to use reminders?

Getting started

See All

What is August?

Getting Started with August for Landlords

How can I download the August app?

How can I set up my subscription

Pricing

Can I buy August as an annual subscription?

What is the price of August?

Bank Accounts & Payments

See All

When the rent is paid does it go straight into my bank account?

Can I set the rent due date or payment amount for each tenant separately?

What happens if there’s a dispute with my tenants over a rent payment?

Can I download payment reports for my records?

Tenancies

Can I generate and sign leases electronically on August?

Can I screen potential Tenants through August?

How many tenants do you support per tenancies?

Do you support HMOs?

Documents

See All

What is the Documents feature for?

What files and formats can I upload to Documents?

How do I assign a document to multiple tenants or properties?

How do I edit or add information to a document?

Trust & Safety Guidelines

What are the Trust and Safety Guidelines?

Maintenance Requests

See All

What happens after a request is resolved?

How long before I should respond?

Will I get notified when a tenant submits a request?

What happens if a maintenance request is abusive or inappropriate?

Compliance

See All

Can I mark compliance tasks as completed manually?

Will I get reminders when certificates or checks are due to expire?

Can I upload and store compliance documents (e.g. gas safety certificates) in the app?

How do I know what compliance tasks are due for each property?

Property Insights

See All

What if a property is not compliant?

What insights does August provide for a property?

What happens when I click into a property?

What can I see on the Properties dashboard?

August Intelligence

Does August Intelligence use my data to train external models?

Can I override or ignore AI suggestions?

How accurate or reliable are the AI-generated insights?

Will the AI notify me of expiry dates before they become problems?

Reminders

See All

Do I need to be on a specific plan to use Smart Reminders?

Can I edit or dismiss reminders?

Is there a limit to how many reminders I can set?

Is scanning of documents required to use reminders?

Getting started

See All

What is August?

Getting Started with August for Landlords

How can I download the August app?

How can I set up my subscription

Pricing

Can I buy August as an annual subscription?

What is the price of August?

Bank Accounts & Payments

See All

When the rent is paid does it go straight into my bank account?

Can I set the rent due date or payment amount for each tenant separately?

What happens if there’s a dispute with my tenants over a rent payment?

Can I download payment reports for my records?

Tenancies

Can I generate and sign leases electronically on August?

Can I screen potential Tenants through August?

How many tenants do you support per tenancies?

Do you support HMOs?

Documents

See All

What is the Documents feature for?

What files and formats can I upload to Documents?

How do I assign a document to multiple tenants or properties?

How do I edit or add information to a document?

Trust & Safety Guidelines

What are the Trust and Safety Guidelines?

Maintenance Requests

See All

What happens after a request is resolved?

How long before I should respond?

Will I get notified when a tenant submits a request?

What happens if a maintenance request is abusive or inappropriate?

Compliance

See All

Can I mark compliance tasks as completed manually?

Will I get reminders when certificates or checks are due to expire?

Can I upload and store compliance documents (e.g. gas safety certificates) in the app?

How do I know what compliance tasks are due for each property?

Property Insights

See All

What if a property is not compliant?

What insights does August provide for a property?

What happens when I click into a property?

What can I see on the Properties dashboard?

August Intelligence

Does August Intelligence use my data to train external models?

Can I override or ignore AI suggestions?

How accurate or reliable are the AI-generated insights?

Will the AI notify me of expiry dates before they become problems?

Reminders

See All

Do I need to be on a specific plan to use Smart Reminders?

Can I edit or dismiss reminders?

Is there a limit to how many reminders I can set?

Is scanning of documents required to use reminders?

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Stay in the loop

Join our email list

Get exclusive insights, actionable advice, and the latest updates delivered straight to your inbox.

By continuing you agree to with our Privacy Policy

Stay in the loop

Join our email list

Get exclusive insights, actionable advice, and the latest updates delivered straight to your inbox.

By continuing you agree to with our Privacy Policy